Email Support
Best for detailed product questions, product-use inquiries, return requests, order concerns, damaged-item questions and written follow-up.
Email our team →Contact Us
Uvarixa® Customer Care
We're here to help.
Questions about a Uvarixa® product or your order? Reach out for product information, usage guidance, order support, shipping assistance, returns, damaged-item questions and general customer care.
Our Business Identity
Know who operates the brand.
Uvarixa® products are presented through Uvarixa.com. The information below identifies the operating company and designated brand representative for product, order and customer-service inquiries.
Business Information
Brand
Uvarixa®
Website
uvarixa.com
Operating Company
Shenzhen Dianjingben Technology Co., Ltd.
Brand Representative
Zhijun Feng
Customer Service Phone
+86 15794972477
Customer Service Email
service@uvarixa.com
Choose How to Reach Us
Find the help you need.
Whether you are learning more about a Uvarixa® product, checking an order, reviewing product instructions or requesting after-sales support, our customer-care team can help direct your inquiry to the right place.
Phone Support
Contact customer care for general product information, order questions and assistance with an existing purchase.
Call customer care →Order Assistance
Have your order number and checkout email ready so our team can better understand and review your request.
Send an inquiry →
{% form 'contact',
id: 'uvarixa-contact-form',
class: 'uvarixa-contact-form'
%}
Tell us what you need help with.
Fields marked * are required.
{% if form.posted_successfully? %} {% endif %} {% if form.errors %}
{{ form.errors | default_errors }}
{% endif %}
We use the information you submit only as necessary to review and respond to your inquiry. See our Privacy Policy .
{% endform %}
Before You Send a Return
Returns & Refunds
Please contact Uvarixa® Customer Care for the applicable return instructions and return destination before shipping an item back.
Do not send a return to an operating-company address, supplier address or other address unless our customer-service team expressly confirms that it is the correct return destination for your order.
Return eligibility, exclusions, refund conditions and applicable timelines are governed by the Return & Refund Policy published on Uvarixa.com.
Product appearance, specifications, included accessories and recommended use may vary by item. Please review the applicable product page, packaging and included instructions before use. For questions about a specific Uvarixa® product, contact service@uvarixa.com.